English speaking IT Helpdesk Analyst
Acolad, Latvia
Job Description
Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.
JOIN OUR TEAM!
About the role:
Requirements
We would appreciate if you have:
- Microsoft office troubleshooting knowledge
- Troubleshooting and maintenance of computer hardware, software and network connectivity
- Active directory user management
- Network: routing, dhcp, drive mapping
- Printing hardware and software
- Knowledge of helpdesk tools
- Backup exec and Veeam understanding
- Knowledge of fileshares and storage monitoring
- VMware or any virtual environment support
- Able to participate to quality audits et meetings
Personal qualities:
- Organizational skills, ability to prioritize tasks and issues
- Autonomous, keen mind and resourcefulness
- Eager to learn
- Stress-resistant
- Calm and friendly person
- Capacity to work cooperatively and effectively with other IT colleagues all around the world
Benefits